California DOR consumer campaign hub
A plain-language home base for Californians who use or apply for Department of Rehabilitation (DOR) vocational rehabilitation services and want clearer paths for oversight, legislative attention, and mutual support.
Not legal advice. Amplify Accessibility Green Tech Coalition is a California 501(c)(3) nonprofit (EIN 99-3298727), not a law firm. These pages offer administrative self-advocacy information and optional community intake. They do not create an attorney-client relationship.
We describe reported consumer experiences and public campaign asks. We do not accuse any person or office of a crime. For legal advice, talk with a licensed attorney or Disability Rights California’s Client Assistance Program.
Talk to EMILY for help filling out forms
Led by disability advocate Tricia Leetz. Free, through Action Network.
Something is wrong at DOR, and investigations have been requested
More than 1,600 Californians have written to state leaders asking for a joint legislative oversight hearing on the Department of Rehabilitation since its Order of Selection waitlist began on August 31, 2026.
Amplify’s founder, a blind DOR consumer, reports that equipment listed in his plan was not delivered, that DOR waived mediation, and that his October 30, 2026 fair hearing request has received only automatic replies. He has reported his case to oversight offices, filed a civil rights report with the U.S. Department of Justice Civil Rights Division, and asked the Fresno County District Attorney’s Public Integrity Unit and Fresno Police Financial Crimes to review possible misuse of public funds.
These are requests for review. No agency has made a finding, and Amplify does not accuse any named person of a crime. How to file your own complaint, including with the California State Auditor.
Every tool and form on these pages is free. You never have to pay Amplify or anyone else to send the letter, request a hearing, or file a complaint.
What we know from the public campaign
- Tricia Leetz’s Action Network campaign reports that advocates have generated over 1,600 constituent letters to California state leadership about ongoing DOR service breakdowns.
- That campaign states that on August 31, 2026, DOR implemented an indefinite Order of Selection (waitlist).
- The campaign asks the Legislature for a Joint Interim Oversight Hearing by the Assembly and Senate Human Services Committees.
Amplify hosts this hub so consumers, families, and advocates can find verified next steps in one place. We do not claim to represent every DOR consumer in California.
Choose a next step
- Start here — what is happening (plain language)
- Order of Selection explainer
- File a fair hearing request — step by step
- Legislator casework help — find reps, privacy release, letter template
- Legislative action — letter campaign and survey
- Consumer intake — share your situation (optional, consent-based)
- Press room — fact sheet for reporters
- Oversight directory — where people can file or ask for help
Federal timelines people often ask about
These are links to the official eCFR text (authoritative unofficial compilation). We are not giving legal advice about how they apply to any one case:
- 34 CFR § 361.45 — individualized plan for employment (IPE), including the general 90-day development standard after eligibility (with allowed extensions by agreement).
- 34 CFR § 361.57 — review of DSU determinations, including mediation and the general 60-day impartial hearing timeline after a request (with allowed extensions by agreement).
Forms EMILY can help with
Ask EMILY (or use Talk to EMILY on these pages) for plain-language help filling out or navigating these campaign-related forms. This is not legal advice.
- Action Network hearing-request letter (Tricia Leetz campaign) — Open letter tool. EMILY can explain what the letter asks for and help you add your own story.
- Community Issues & Impact Survey — Open survey. EMILY can walk you through what each question is asking.
- Amplify DOR consumer intake (optional, consent-based) — Open intake. EMILY can help you complete fields on that page.
- DR 107 — Request for Mediation and/or Fair Hearing (official DOR PDF, verified on dor.ca.gov Forms) — Download DR 107. EMILY’s built-in DR 107 guide can fill a draft with you. Step-by-step: Fair hearing guide. Submit per DOR to appealsinfo@dor.ca.gov.
- DR 108 — Authorized Representative — Download DR 108 if someone will speak for you at mediation/hearing.
- DR 222 — VR Services Application (2026 official PDF) — Download DR 222. DOR also accepts phone/in-person applications during OOS; see Get Started.
- DR 1000 — Rights and Remedies (info sheet) — Download DR 1000.
- Client Assistance Program (CAP) help request via Disability Rights California — program page CAP overview; online intake intake form step 1; voice 1-800-776-5746. EMILY can explain what CAP does and help you prepare what to say.
- Legislator casework letter template — Fillable template. EMILY can draft it with you.
- U.S. Senator privacy / casework authorization — Padilla Privacy Release PDF; Schiff Casework Authorization PDF. House: use your member’s form via house.gov finder.
- CRD complaint process — calcivilrights.ca.gov/complaintprocess
- OCR civil-rights complaint — ocrcas.ed.gov
- DOJ / ADA complaint options — ada.gov/file-a-complaint · civilrights.justice.gov
- RSA (federal VR) — rsa.ed.gov
Federal attention — why RSA, OCR, DOJ, 504/508 matter
California’s vocational rehabilitation program is a federally funded state VR program under the Rehabilitation Act as amended by WIOA Title IV. Federal oversight exists so eligible people can get timely services, fair process, and accessible technology — including when AI or digital tools create barriers.
- RSA monitors state VR agencies for program compliance (rsa.ed.gov).
- OCR (U.S. Department of Education) accepts civil-rights complaints within its jurisdiction (OCR Complaint Assessment System).
- Section 504 of the Rehabilitation Act bars disability discrimination in federally assisted programs; ADA Title II covers state/local government services (ADA Title II).
- Section 508 and related ICT accessibility standards matter when public digital systems, portals, or AI tools shut disabled people out (section508.gov).
- DOJ Disability Rights Section enforces federal disability rights (DOJ DRS). The Olmstead integration mandate and related employment cases such as Lane v. Brown / U.S. v. Oregon show how DOJ approaches unnecessary segregation in employment services (Oregon case; not a California DOR court order).
- 34 CFR Part 361 includes SRC duties (§ 361.16), IPE timing (§ 361.45), and review/hearing process (§ 361.57).
Amplify publishes these links for self-advocacy navigation. We do not accuse any person of a crime. To report suspected misuse of federal funds related to Education programs, use official channels only: ED-OIG Hotline and/or the California Attorney General contact page.
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