DOR oversight directory — where to file or ask for help
Neutral directory of official channels. Amplify does not control these agencies and cannot guarantee outcomes. Confirm current instructions on each site before you file.
File a complaint with the California State Auditor (free)
The State Auditor’s Whistleblower Hotline accepts tips about improper activity by state agencies and employees. Anyone can file.
- File a whistleblower tip online
- Call the Whistleblower Hotline: (800) 952-5665. Staffed Tuesdays and Thursdays, 11 a.m. to 5 p.m. You can leave a voicemail at other times.
- Official Auditor page: auditor.ca.gov/whistleblower
What to include: a clear statement of what you believe was improper and why, the state department involved, witnesses if any, and copies (not originals) of supporting documents. Add an email address so the Auditor can confirm receipt. The Auditor keeps tips and investigations confidential and cannot report back on progress.
Amplify’s founder has also written to the State Auditor’s office about his DOR case. Every step on this page is free. You never have to pay Amplify or anyone else to file.
Something is wrong at DOR, and investigations have been requested
More than 1,600 Californians have written to state leaders asking for a joint legislative oversight hearing on the Department of Rehabilitation since its Order of Selection waitlist began on August 31, 2026.
Amplify’s founder, a blind DOR consumer, reports that equipment listed in his plan was not delivered, that DOR waived mediation, and that his October 30, 2026 fair hearing request has received only automatic replies. He has reported his case to oversight offices, filed a civil rights report with the U.S. Department of Justice Civil Rights Division, and asked the Fresno County District Attorney’s Public Integrity Unit and Fresno Police Financial Crimes to review possible misuse of public funds.
These are requests for review. No agency has made a finding, and Amplify does not accuse any named person of a crime. Use the directory below to file your own complaint.
Not legal advice. Amplify Accessibility Green Tech Coalition is a California 501(c)(3) nonprofit (EIN 99-3298727), not a law firm. These pages offer administrative self-advocacy information and optional community intake. They do not create an attorney-client relationship.
We describe reported consumer experiences and public campaign asks. We do not accuse any person or office of a crime. For legal advice, talk with a licensed attorney or Disability Rights California’s Client Assistance Program.
Talk to EMILY for help filling out forms
| Channel | What it is | Official link |
|---|---|---|
| Client Assistance Program (CAP) | Federally required advocacy help for VR applicants/recipients (Rehabilitation Act § 112), administered in California through Disability Rights California. | DRC CAP page · Get help |
| State Rehabilitation Council (SRC) | State council that reviews and advises on California’s VR program (see 34 CFR § 361.16). | DOR SRC page |
| California Civil Rights Department (CRD) | State civil rights enforcement; complaint process. California Government Code § 11135 (nondiscrimination in state-funded programs) — text via FindLaw (confirm on official sources). | CRD complaint process · calcivilrights.ca.gov |
| U.S. Dept. of Education OCR | Office for Civil Rights complaint assessment system for education/civil rights issues within OCR’s jurisdiction. | OCR Complaint Assessment System |
| Rehabilitation Services Administration (RSA) | Federal VR program administration (U.S. Department of Education). | rsa.ed.gov |
| ED Office of Inspector General (ED-OIG) | Hotline for reporting fraud, waste, or abuse involving Department of Education programs. | OIG Hotline |
| Joint Legislative Audit Committee (JLAC) | California Legislature committee that can request audits of state programs. | legaudit.legislature.ca.gov |
| California State Auditor | Independent state audits; contact page for the Auditor’s office. | Whistleblower tip (online form) · (800) 952-5665 · auditor.ca.gov/whistleblower |
| U.S. DOJ Disability Rights Section | Federal disability rights enforcement information and complaint options. | Disability Rights Section · civilrights.justice.gov |
| California Attorney General | State AG consumer and contact channels. | oag.ca.gov · Contact · Consumers |
Related Amplify pages: Legislative action · Consumer intake · VR agency timelines
Evidence index fields (for your own records)
When documenting a VR problem for CAP, OCR/RSA, CRD, or legislators, many advocates track:
- Consumer / Participant ID and region or district office
- Date you applied or were found eligible vs. date an IPE was approved (or stalled)
- Date you requested mediation / fair hearing vs. date held (see 34 CFR § 361.57)
- Copies of notices, emails, and case notes you already received
Records preservation request (AWARE / case file)
Some consumers ask DOR in writing to preserve their electronic case file and related emails (often stored in systems such as AWARE) while complaints or appeals are pending. This is a documentation step, not a finding of wrongdoing. Keep a dated copy of any preservation request you send. Amplify does not file litigation for you.
Federal attention — why RSA, OCR, DOJ, 504/508 matter
California’s vocational rehabilitation program is a federally funded state VR program under the Rehabilitation Act as amended by WIOA Title IV. Federal oversight exists so eligible people can get timely services, fair process, and accessible technology — including when AI or digital tools create barriers.
- RSA monitors state VR agencies for program compliance (rsa.ed.gov).
- OCR (U.S. Department of Education) accepts civil-rights complaints within its jurisdiction (OCR Complaint Assessment System).
- Section 504 of the Rehabilitation Act bars disability discrimination in federally assisted programs; ADA Title II covers state/local government services (ADA Title II).
- Section 508 and related ICT accessibility standards matter when public digital systems, portals, or AI tools shut disabled people out (section508.gov).
- DOJ Disability Rights Section enforces federal disability rights (DOJ DRS). The Olmstead integration mandate and related employment cases such as Lane v. Brown / U.S. v. Oregon show how DOJ approaches unnecessary segregation in employment services (Oregon case; not a California DOR court order).
- 34 CFR Part 361 includes SRC duties (§ 361.16), IPE timing (§ 361.45), and review/hearing process (§ 361.57).
Amplify publishes these links for self-advocacy navigation. We do not accuse any person of a crime. To report suspected misuse of federal funds related to Education programs, use official channels only: ED-OIG Hotline and/or the California Attorney General contact page.
Upload a document or take a photo for EMILY
Privacy: Use EMILY’s in-session tools to help fill forms. Do not upload Social Security numbers or bank details unless a form truly requires them. Amplify does not publish your documents. Camera/upload processing stays in your browser session with EMILY’s existing on-device/widget tools — not a public website post.
Or open Ask EMILY and use the Camera / Upload controls there.